Payment Policy

At Westley Luxury, we prioritize the privacy, security, and integrity of your financial transactions. This Payment Policy explains how payments are processed, encrypted, and safeguarded when you shop with us online.

By completing a purchase on our website, you agree to the payment terms and practices outlined below.

1. Secure Payment Processing & Encryption

All financial transactions conducted on Westley Luxury are executed through encrypted, secure socket layers to ensure your sensitive payment credentials remain strictly confidential.

  • We implement industry-standard SSL (Secure Sockets Layer) 256-bit encryption across our checkout system.
  • All credit and debit card information is encrypted during transmission.
  • Zero Data Storage: Westley Luxury never stores, retains, or has access to your full credit card numbers or CVV codes on our servers.

2. Accepted Payment Methods

We provide multiple trusted and convenient payment methods at checkout through verified global payment gateways:

Payment Gateways

  • Stripe
  • Shopify Payments

Accepted Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express (AmEx)
  • Discover

All card payments are processed securely through Stripe's certified, PCI-compliant infrastructure.

3. Security & Fraud Prevention Standards

To guarantee a completely safe shopping environment for all customers, Westley Luxury complies with the highest standards of online payment security:

  • PCI-DSS Level 1 Compliance: Meeting the highest certified security standard set by global card brands.
  • Fraud Detection Systems: Real-time address verification service (AVS) and automated fraud monitoring to protect against unauthorized card usage.
  • Secure Tokenization: Financial data is substituted with encrypted tokens, ensuring end-to-end transaction security.

4. Payment Authorization & Order Verification

When you submit an order on Westley Luxury:

  • Payment authorization is requested immediately through your card issuer or financial institution.
  • Your payment method is verified and charged before order packaging and fulfillment commences.
  • If authorization fails or is declined by your bank, you will be notified immediately to update your billing credentials.

5. Troubleshooting Failed Transactions

If your transaction is declined or fails at checkout, please verify the following details:

  • Card Details: Ensure the 16-digit card number, expiration date, and 3- or 4-digit CVV code are entered accurately.
  • Billing Address: Verify that the billing address entered matches the exact address registered with your card issuing bank.
  • Available Balance: Ensure your card has adequate funds or credit limit available.
  • Bank Restrictions: Some banks automatically restrict online transactions; contacting your bank to approve the purchase can resolve this issue.

If you continue to experience difficulties, please reach out to our customer support team for prompt assistance.

6. Currency & Pricing

All prices listed on Westley Luxury are denominated and processed in United States Dollar (USD $).

  • There are no hidden surcharges or extra processing fees added at checkout.
  • For orders placed with non-US cards, your financial institution may apply standard foreign currency conversion rates or cross-border transaction fees.

7. Order Confirmation & Digital Receipts

Upon successful payment completion, you will immediately receive:

  • An automated Order Confirmation Email summarizing your purchase.
  • A digital payment receipt detailing itemized costs and sales tax (if applicable).
  • A unique Order Number to track your order and fulfillment status.

8. Refund Processing via Payment Gateway

If an order is returned and approved for a refund according to our Return & Refund Policy:

  • All refunds are issued exclusively back to the original payment method used during checkout.
  • Refund transfers are executed securely via Stripe / Shopify Payments.
  • Once authorized, refunds are typically credited back to your account within 10 business days, depending on your bank's posting timeframe.

9. Changes to This Payment Policy

Westley Luxury reserves the right to modify or update this Payment Policy at any time to reflect updates in payment technologies or statutory regulations. Any changes will be posted directly to this page with an updated revision date.

10. Contact Information

If you have questions regarding payment security, billing, or transaction processing, please contact us:

Business Number: +1 (226) 887-9503
Business Email: supportwestleyluxury@gmail.com
Business Address: 30 N Gould St Ste R Sheridan, WY, 82801, USA